To sign in on a TV without typing a password, open AromaOtt Player on the TV: it shows an 8-character code and a QR code. On your phone, scan the QR code or open aromaott.com/activate, enter the code and choose Yes, sign in. The TV signs in by itself a moment later. The code is valid for 10 minutes and works only once.
Why sign in with a code?
Typing a username and a password with a remote is slow and easy to get wrong. With a TV code, you do the typing on your phone, where your account is already signed in, and the TV only waits for your approval. It also means your password is never typed on the TV.
How does it work, step by step?
- On the TV, open AromaOtt Player. When you are signed out, it opens on the screen Sign in on this TV, with a code like ABCD-EFGH and a QR code.
- On your phone or computer, scan the QR code with the camera, or open aromaott.com/activate in the browser. In the AromaOtt app on your phone you can also use Connect a TV.
- If you are not signed in on the phone yet, sign in with your member account first.
- Enter the code shown on the TV and select Continue. The dash and capital letters are optional.
- The phone asks Sign in on [device]? and shows the country the request came from. Check that it is your TV.
- Choose Yes, sign in. The phone says Done! Your TV is signing in now.
- On the TV, the player opens on your account within a few seconds.
To connect a second TV, choose Connect another TV on the phone and repeat with the code on that TV.
Which characters can a code contain?
Codes use capital letters and digits that are easy to read across a room. Letters and digits that look alike, such as O and 0 or I and 1, are left out, so you cannot confuse them.
What happens if the code expires?
A TV code is valid for 10 minutes. If you take longer, the TV shows This code has expired. Select Get a new code and enter the new one. An expired code is deleted a few minutes later.
What if the phone says the code is wrong?
- Check that you typed the code currently on the TV, not an older one.
- If you tried many times, the phone says Too many tries. Wait a few minutes. This limit protects your account.
- If the TV asked for many codes in a short time, it may also have to wait a few minutes before showing a new one.
What if I see a request I did not make?
Choose No, it wasn't me. The code is cancelled and nothing is signed in. Only a member signed in to your account can approve a TV, so a request you did not start is most often a code typed by mistake.
Does the TV count as one of my devices?
Yes. A TV signed in with a code takes one of your account's device places, like a phone or a browser. If your account is already on as many devices as it allows, the TV shows the devices using it, and you can sign one of them out to continue on the TV.
Are there other ways to sign in on a TV?
Yes:
- Activation code: type the 8-character code you received with your access, picking the characters with the remote.
- Username and password: select Sign in with username and password and type them with the on-screen keyboard.
If two-step sign-in is on for your account, it is part of the sign-in you already completed on the phone, so the TV does not ask for it again.
Can an admin account sign in on a TV this way?
No. TV codes work only for member accounts. Admin accounts are refused with the message that they cannot be used on a TV.